Interviewing potential recruits has never been the easiest job, but when you’re a manager, it’s an unavoidable part of yours. You need to be sure you choose the best people to take to that stage, ask the right questions once they get there, and most importantly, hire the right person for the job. Because that’s sometimes easier said than done, AR consultants are sharing some of their top tips with you.
1.Things that make candidates stand out in their CVThe first step to conducting a successful interview is selecting the right interviewees in the first place. When looking at CVs, consider:
- Personal profile: this can be the most telling part of any CV as it gives you a good idea of how the candidate sees themselves. If they sound confident, passionate and knowledgeable, and can communicate that clearly, you could be on to a winner.
- Achievements and responsibilities: if achievements are highlighted alongside a list of responsibilities, you know that you’re dealing with someone who can clearly quantify (and understand) what they bring to a role.
- Work history: long-term employment can indicate high levels of commitment and dedication. However, don’t write someone off on the basis of shorter projects; they may have gleaned a variety of skills in a number of areas.
- Relevance: the main thing to keep in mind when looking at any CV is whether the skills and experience listed are relevant to the role being applied for. Transferable skills are not to be sniffed at, but if there’s nothing of any relevance, you may need to think again.
- Format: if a CV is clearly formatted and easy to read, it suggests that the candidate takes pride in their work, cares about how it will be received, and wants to make a great first impression.
2.What to look for in the candidates beyond the grades:Academic achievements can be a great indicator of someone’s intellectual prowess, along with how hard they’re willing to work. Having said that, it’s also incredibly important to think about what else they’ve got going for them, such as:
- Job history (What’s their skill set? What experience has the candidate gained in previous roles?)
- Achievements and goals (How successful have they been in previous roles? Have they earned bonuses or been rewarded for hard work?)
- Hobbies and interests (What drives them to work hard?)
- Personality (Do they have the right attitude towards work? Are they positive?)
- Enthusiasm (Are they genuinely interested in the role? Will they bring drive and enthusiasm to the team?)
3.How to select the best candidate for the job:
The aim of any interview is to find the best person for the job: someone with the skills to take your team to the next level; someone who will fit in well with the company culture; someone who can get the job done, and make it their own. But how exactly do you find them?
- Conduct a Competency Based Interview (CBI): Competency Based Interviews are incredibly useful for painting a pretty accurate picture of a candidate’s capabilities. When choosing your questions, try to reflect the role they’re interviewing for, as this will allow you to test how they’ve dealt with similar situations in the past.
- If you’re torn between multiple candidates, select the top two and conduct a 2nd interview, asking a colleague to sit in with you — after all, two heads are often better than one.
- Go with your instincts: in our experience, gut feelings are usually right, so don’t be afraid of listening to your instincts (even if you’re not sure why you’re drawn to one candidate more than another).
- When you’re trying to make your mind up about a particular candidate, ask yourself whether the role fulfils their needs (will it challenge them, give them the chance to progress, and offer the money and recognition they’re after?) If so, they will be far less likely to leave in the future.
- Sometimes, the deciding factor can be how well someone will fit into the existing team; so ask yourself whether the candidate shares similar values and beliefs to the people they’ll be working with, and the organisation at large.
4.How to access culture fit while interviewing the candidate:Assessing cultural fit can be a tricky business, but getting this right can be the difference between the perfect hire and the wrong recruit. It can be a difficult thing to fathom out when you’re meeting someone for the first, second, or even third time, but there are some things you should consider:
- Think about what the candidate has told you they’re passionate about: will the role be something you think they’ll love? Having a job that aligns with personal needs and values is really important for job satisfaction, engagement, and motivation.
- Consider personality traits. Do they have they same outlook and goals as the rest of your team? They don’t have to be carbon copies of their colleagues (we always encourage a mix of personalities), but it is important to recruit someone who’ll gel well with others.
- Does their previous experience compliment the role? Key skills from previous jobs are often transferable, so listen to what the candidate has to say about where they worked and why they want to work for you.
- Assess their attitude. Having a good work ethic is sometimes more valuable than having the right skills: what you’re looking for is real passion.
- Think about life experience. New skills can be taught (if someone is willing to learn), so even if your interviewee doesn’t have bags of work experience, think about what else they’ve done to date (such as travelling and volunteer work), as this will tell you a lot about their attitude and personality.
5.The best questions to ask at the end of the interview:Once the interview comes to an end, you should always give the candidate a chance to ask any questions that may have sprung to mind during the interview process. It’s also a good opportunity to find out how your interviewee feels about the role, their suitability, and the company they could be working for. As a general guide, we think the following five questions are the best way to close an interview:
- Do you have any questions for me?
- What impression do you now have of the company, and the role you’re applying for?
- Can you summarise why you think you are the right person for the job?
- What are your salary expectations?
- If successful, when are you available to start?